Shipping Policy
Shipping Policy
- We dispatch all our orders within 24-48 hours between Monday-Friday excluding bank holidays
- Estimated days for delivery: 3 -10, depending on the location
Shipment confirmation & Order tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
- Teacaff is not responsible for any customs and taxes for International orders applied to you
- All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- Please save all packaging materials and damaged goods before filing a claim. We currently ship worldwide.
Shipping Charges
- Our delivery partner is FEDEX/DHL
- We have a Flat rate worldwide shipping of $9.99 AUD due to COVID -19 which is usually ($5.99).
- Generally, order above $60 AUD will be eligible for Free delivery globally.