Shipping Policy

Shipping Policy

• We dispatch all our orders within 24-48 hours between Monday-Friday excluding bank holidays
• Estimated days for delivery: 3 -10, depending on the location

 Shipment confirmation & Order tracking

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 Customs, Duties and Taxes

• Teacaff is not responsible for any customs and taxes for International orders applied to you
• All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

• Please save all packaging materials and damaged goods before filing a claim. We currently ship worldwide.

 Shipping Charges 

• Our delivery partner is FEDEX/DHL
• We have a Flat rate worldwide shipping of $9.99 AUD due to COVID -19 which is usually ($5.99). 
• Generally, order above $50 AUD will be eligible for Free delivery globally.